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Frequently Asked Questions

Frequently Asked Questions

A skilled technician can assess the condition of your garage door and advise whether repair or replacement is the more cost-effective option. Factors such as age, extent of damage, and overall functionality play a role in this decision. For instance, if the door is relatively new and the issue is isolated to a specific component, repair may be a sensible option. Older doors nearing the end of their lifespan may be more prone to recurring problems, making replacement a more practical choice.

Your garage door may refuse to budge due a malfunctioning opener, broken springs, or misaligned tracks. Modern garage doors also feature safety sensors that detect obstacles in the door's path. If these sensors are misaligned, dirty, or faulty, the door may refuse to close to prevent accidents. A professional inspection can help pinpoint the exact issue and these experts provide necessary solutions to address the problem.

Repair times vary depending on the complexity of the issue. Simple repairs may be completed in a few hours, while more extensive problems might take a day or more. A reputable repair company will provide you with a realistic timeframe.

Regular maintenance, such as lubricating moving parts, checking for loose hardware, and cleaning tracks, can help prevent major issues. Use a high-quality silicone or lithium-based lubricant to reduce friction and prevent wear and tear. You can also get a professional technician to perform routine inspections to catch potential problems before they escalate.

Ensuring that the repair company is licensed and insured is vital for your protection. A licensed professional is more likely to provide quality service, and insurance protects you in case of accidents or damage during repairs.

In most cases, customers do not need to be present during garage door repairs. However, it's advisable to discuss this with the repair company beforehand and make arrangements for access to the garage. For instance, you do not need to be present for routine maintenance or minor repairs because technicians can often complete these tasks without direct supervision. However, for more complex repairs or installations, your presence might be beneficial for discussing details with the technician.

Garage door repair costs can vary based on the nature and extent of the problem. Minor issues such as lubrication or tightening of loose parts generally cost less than major repairs like replacing a garage door spring or fixing a malfunctioning opener. The different types of garage doors, such as sectional, roll-up, or side-hinged doors, may also have varying repair costs. The complexity of the door's mechanism and the materials can also increase the overall expenses. Most reputable repair companies offer free estimates, and it's always a good idea to obtain multiple quotes to ensure a fair price for the required services.

While some minor issues can be DIY-friendly, garage door repairs often involve complex mechanisms that require professional expertise. Attempting repairs without the necessary knowledge can lead to further damage and safety hazards.

Ideally, you should schedule a professional maintenance check at least once a year. However, if you notice any unusual sounds, slow operation, or other issues, it's crucial to address them promptly.

Reputable garage door repair companies stand by their work with warranties or guarantees. Before hiring a company, inquire about the terms of their warranty to ensure peace of mind in case any issues arise after the repair.